Treston and IAC Unite Sales Forces: More Solutions, Faster Delivery, Same Great Service
19.7.2024We are thrilled to share some news that will enhance your experience as a valued customer. We have united our Treston and IAC, a division of Treston (formerly IAC Industries), sales and marketing teams, combining our strengths to offer you an even wider range of innovative workstation solutions and exceptional service.
What This Means for Our Customers
Expanded Product Portfolio
Gain access to the full suite of IAC products, providing more options to meet your specific needs. New options include additional bench frames with integrated utility support, as well as laboratory casework. This expanded selection reflects our commitment to providing our customers with the best possible products and solutions.
Streamlined Sales Experience
Your regional Treston sales manager will continue to be your point of contact for all product inquiries and sales support. They will coordinate with our expanded team of inside sales and sales engineers as needed to ensure you receive the support you need.
With our extensive network of both inside and outside sales support, you will benefit from local access to our team for site visits and enhanced pre- and post-sales assistance. This means you will have dedicated experts who can provide personalized support. Our customer service teams will continue to provide the exceptional support you expect from both Treston and IAC.
Find your regional sales manager
Reduced Lead Times for Treston Products
You will now experience faster delivery times on Treston products as we begin manufacturing in the United States at Treston’s Arizona facility, starting with the recent Cornerstone bench relaunch. We are excited to combine Treston's solutioneering expertise and sales coverage with new manufacturing agility and inside sales support. As products begin manufacturing in Arizona, lead times will be reduced, including lead times for project orders and custom solutions. Treston Inc. will stock products to cover QuickShip programs, where products are ready to ship in just 5 days. IAC will also continue their QuickShip program at current delivery times.
New Branding
IAC Industries has now been rebranded to "IAC, a division of Treston" to reflect the positioning of the IAC brand under the Treston brand umbrella. Treston IAC LLC will remain the registered company name at this time.
Who to Contact
All communications flow best through our Regional Sales Managers, no matter the product purchased. We are here to serve you both with Treston and IAC products and services. Please refer to our sales support map to locate your regional sales contact, your one touch point to all products and services. IAC customers may continue to utilize their existing inside sales contacts.
Return policies, pricing, and warranty periods will remain unchanged.
Our Commitment to You
We are committed to a seamless transition with minimal disruption to your existing relationships and processes. We are confident that this change will bring you even more value, choice, and support. We will keep you updated on our progress and welcome any questions you may have.
Thank you for your continued trust in Treston and IAC.
Contact Information:
Dan Smith
VP of Sales, North America
404-539-4776
dan.smith@treston.com